--- title: "Elastix Is Now 3CX: Next Steps and FAQs" id: "199" type: "post" slug: "3cx-compro-elastix-next-steps" published_at: "2017-09-16T13:55:55+00:00" modified_at: "2025-12-08T18:58:41+00:00" url: "https://www.simpletech.uy/en/3cx-compro-elastix-pasos-a-seguir/" markdown_url: "https://www.simpletech.uy/en/3cx-compro-elastix-pasos-a-seguir.md" excerpt: "A few months ago, Palosanto, the company behind Elastix, announced that the telephony engine for Elastix 5 will be powered by 3CX, the leading developer of software-based PBX systems." taxonomy_category: - "Communications" taxonomy_post_tag: - "3cx" - "Unified Communications" - "Elastix" --- A few months ago, Palosanto, the company behind [Elastix](http://www.elastix.org/) , announced that the Elastix 5 telephony engine will be powered by [3CX](https://www.3cx.es/) , the leading developer of software-based PBX systems. Initially, this created uncertainty throughout the entire Elastix community, as well as among us 3CX Partners, since the implications were not entirely clear. It is worth noting that Elastix had over 100,000 installations worldwide and tens of thousands of monthly downloads. As the months went by, the situation became clearer, and we are now in a position to analyze what lies ahead and clarify any doubts that may arise. We believe, just as ***Edgar Landivar, CEO of Palosanto,*** said:##### *"Elastix users are the ones who benefit the most from this decision."* This will undoubtedly be the case; 3CX is easy to use and has the features necessary for today’s business environment. We must acknowledge that Elastix had its advantages, but also its limitations. ##### *"We are honored to have 3CX power Elastix 5. Elastix is an established PBX with a massive following—and being chosen to power the next version of Elastix is a great recognition of the quality of our PBX and the excellent work done by our development team."* ***Nick Galea, CEO of 3CX***##### *"We had been considering a change in our telephony engine for some time. The 3CX PBX is easy to use, based on open standards, and feature-rich. With the recent release of its Linux version, as well as the free PBX Edition, it is the perfect choice to power Elastix. The 3CX WebRTC video conferencing engine is particularly impressive."* ***Edgar Landivar, CEO of Palosanto***# FAQs ##### Can users continue using Elastix? Yes, they can continue using versions 4 and earlier, but these are no longer supported since the release of Elastix 5. Due to this recent development, any version prior to Elastix 5 is considered insecure and has limited features compared to its successor, Elastix 5. ##### What does Elastix version 5 entail? Elastix 5 refers to the migration from previous versions of Elastix to 3CX software. This means you can take advantage of all the improvements and benefits that 3CX has to offer. ##### Why should I migrate? We recommend that you migrate to ensure the security and support of your communications. In addition, it will provide your company with a communications experience unlike any other. You can learn about the benefits of 3CX here. - Integrated video conferencing system for 50 simultaneous participants, expandable to 250. - Full call recording, or on-demand recording managed by the user. - Free 3CX app for Windows and Mac, allowing you to control your desk phone, manage contacts, and view the presence status of other users. - Corporate chat - Mobility for all users, thanks to the free 3CX app for Android and iOS. - Integrated call center with unlimited agent capacity at no extra cost. - Fax server with PDF forwarding via email. - Ability to develop IVRs quickly for self-service inquiries or self-management by users or callers - Automatic report generation to provide detailed information on user usage ##### How to migrate? Need help? At [SimpleTECH](https://www.simpletech.uy/en/index.html/) We can help you. We have the specialized expertise needed to ensure the migration process runs completely smoothly and without issues. Contact us. We are the only Spanish-speaking Platinum and Support Partner of 3CX in Latin America. By: The team at [SimpleTECH](https://www.simpletech.uy/en/nosotros.html/) © Montevideo, Uruguay ## We’re revolutionizing the world of CX—join the transformation **We can help you with your business needs!** Leave us a message, and our experts will contact you. 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