--- title: "3CX Unified Communications" id: "9193" type: "page" slug: "3cx-unified-communications" published_at: "2024-06-24T18:21:09+00:00" modified_at: "2024-08-21T21:20:46+00:00" url: "https://www.simpletech.uy/en/3cx-comunicaciones-unificadas/" markdown_url: "https://www.simpletech.uy/en/3cx-comunicaciones-unificadas.md" excerpt: "The best telephone system for your company. We advise and implement projects all over the world. WE ARE A 3CX PLATINUM SUPPORT PARTNER in Latin America […]" --- # The best telephone system for your company ### We advise and implement projects all over the world ##### WE ARE A PLATINUM SUPPORT PARTNER ### 3CX in Latin America 3CX is a VoIP-based telephone system, developed for medium and large companies looking to achieve the highest return on their investment through a scalable, flexible, and efficient solution. 3CX has been chosen by over 250,000 leading companies worldwide, including Boeing, McDonald’s, Pepsi, Wilson Sports, Hugo Boss, Harley-Davidson, the Massachusetts Institute of Technology, and many more! ##### MORE UNIFIED COMMUNICATIONS ### A single calling service Free calls between branches and offices in Spain and abroad. Reduction in landline costs through SIP trunks. Telephony and network connectivity via a single cable. Softphone for making or receiving calls from your PC or cell phone. ##### INTEGRATED WEB VIDEO CONFERENCE SOLUTION ### Agile virtual meetings No additional software or plug-ins required. No need to create user accounts or log in. Just send them a link to click on. ##### FEATURES ### Features that enhance the experience Conference recording, screen sharing, integrated chat, remote assistance, whiteboard (for diagrams, sketches, or drawings), and classroom features. ##### UNLIMITED USERS ### No monthly subscription Avoid paying per user or having to share accounts. Every user in your company can create their own meetings independently and simultaneously with whomever they choose. ##### HIGHER SPEED ### Simple user experience Creating user accounts is easy and free. Simple administration and maintenance. ##### INCREASE PRODUCTIVITY ### Reporting and analytics system Calls made via internal phone lines; calls answered and missed, tracked by business hours. Call costs by group (e.g., Customer Service, Sales, Administration). ##### MORE CONVERSIONS ### No contact wasted 3CX Live Chat & Talk allows your website visitors to chat and call your company in real time. Connect visitors to your sales team! Calls are routed to your phone system for free using Web PSTN technology. ##### MORE CONVERSIONS ### Technology your team needs to work freely Unlimited number of users. Virtualizable with Hyper-V or VMware. Hassle-free migration of the system from one machine to another. Since 100% is software, it does not require additional hardware to scale. ##### MORE SECURITY ### Session Border Controller and Backups Integrated SBC. Automatic backups. Failover (backup server for fault tolerance). High availability. Backup and restore in minutes. Downloadable updates. ## More benefits #### Instant Messaging and Text Chat There is no need for a third-party messaging system. #### Fax and voicemail to email Incoming faxes are converted to PDF and emailed. Voicemails are forwarded to your inbox. Listen to voicemails without calling. #### Easy integration Easily integrates with your CRM, Office 365, Google, Outlook, and others. #### Call pickup and buddy status Know who’s calling before you answer. View your colleagues" statuses—Available, Unavailable, Out of Office, and more. ##### INTERACTIVE VOICE RESPONSE ### Create flows and redirects Allows customers to interact in real time with your company’s customer service system through configurable voice menus. ##### INTELLIGENT CALL DISTRIBUTION The customer enters their document number or PIN, browses through the different options, and is directed to the most appropriate person to assist them. ##### AUTOMATE WITHOUT AN OPERATOR Eliminate wait times and offer 24/7 support with interactive voice response services that allow you to provide information and interact automatically. ## Types of Contracts #### Central Cloud State-of-the-art communications. This is a cloud-based service hosted in our own data center. State-of-the-art communications, reliable and available at all times from any location and device. For just one monthly payment, you’ll have access to a wide range of features and services without incurring ownership and maintenance costs, avoiding technological obsolescence. #### On-Premise This service is hosted on the client’s servers. Ideal for large organizations that already have the infrastructure, bandwidth, and network configuration required to host their own phone system. End users have greater control over the telephone exchange. Ability to quickly integrate the PBX with other software systems managed by the company. ## We are revolutionizing the world of CX—join the transformation **We can help you with your business needs!** Leave us a message, and our experts will contact you.