--- title: "Biometría de voz y seguridad: el mundo passwordless " id: "2024" type: "post" slug: "biometria-de-voz-seguridad-mundo-passwordless" published_at: "2022-06-23T13:54:41+00:00" modified_at: "2025-12-08T18:24:52+00:00" url: "https://www.simpletech.uy/en/biometria-de-voz-seguridad-mundo-passwordless/" markdown_url: "https://www.simpletech.uy/en/biometria-de-voz-seguridad-mundo-passwordless.md" excerpt: "La banca, empresas de finanzas, salud, seguros y otros sectores que manipulan información sensible de los usuarios, son conscientes que la privacidad de datos y la seguridad son hoy el gran desafío. A su servicio es que trabaja la biometría." taxonomy_category: - "Innovación" taxonomy_post_tag: - "Biometría" - "OMNICANALIDAD" - "Seguridad" --- ## Technology has forced industries to change their mindset. Digital disruption has changed our lifestyle and, along with it, the way we consume services, products and what we expect from the companies that provide them. Banking, financial, health, insurance and other sectors that handle sensitive user information are aware that data privacy and security are the great challenge today. Biometrics is at their service. **PASSWORDLESS AUTHENTICATION WITH BIOMETRICS** Biometrics how**Identification and authentication factor** It is something that is already around us, although we may not know it by that term. It consists of being able to confirm a purchase order with my fingerprint, unlock the screen of my smartphone with my face or activate a virtual assistant with my voice. We are talking about practicality and security where the focus is on the user experience. *We have already told you what it consists of and the*[different types of biometrics](https://blog.simpletech.uy/innovacion-2/biometria-voz-seguridad-y-mas-tendencias-en-el-mundo-conversacional/) *that exist and how it works.* **VOICE BIOMETRICS AT THE SERVICE OF COMPANIES** Securely accessing personal information, making payments, and authenticating yourself to enter a system or tool is now possible without frustrating and vulnerable passwords, PINs, or easy-to-forget questions. As many cybersecurity experts say, **Currently the safest password is no password.** The voice is a factor that represents a **unprecedented differential in terms of security**. It is a unique and invulnerable trait of each individual thanks to the 72 parts of the human body involved in its unique creation. This makes it clear why voice biometrics implementations in the business world are **increasingly used and valued**. **FRICTIONLESS USER EXPERIENCES** We've talked a lot about Customer Experience (CX) on this blog. Here we're talking about experience at its finest. Using voice biometrics as an authentication factor makes it possible to achieve this. **no need to use frustrating and vulnerable passwords, PINs** or authentication based on prior knowledge. And the best part: **It is not necessary to switch from one channel to another to complete the action.** **A SUCCESSFUL USE CASE OF BIOMETRICS IN WHATSAPP** Together with our technological allies at ID R&D, **We developed the first implementation of voice biometrics in WhatsApp.** This unprecedented development and innovation worldwide earned us a [Recognition at Paytech Awards](https://blog.simpletech.uy/success-stories/somos-top-4-en-fintech-futures-awards/) . We've taken a step forward in terms of security for customer service on WhatsApp for businesses, for finance, health, insurance or any sensitive information. This was **The first and only experience of using biometrics through WhatsApp in the world**We designed an experience that allows us to put the user first, allowing them to access sensitive information through WhatsApp in the safest and most intuitive way possible… with their voice. Why is forgetting your password safer than having one? The term “ is gaining more and more strength**passwordless**”, when talking about authentication and identification processes. As we saw, the factors that make **Biometrics, an invulnerable resource, allows reducing fraud and even operating costs** from the bank, healthcare company or other industry that wants to implement it. **MODERNIZED AUTHENTICATION** **Our clients have changed, we must accompany them in that change** brought about by digital transformation. Omnichannel requires efforts and [customer focused solutions](https://blog.simpletech.uy/innovacion-2/vilma-nunez-marketers-2022-presente-y-futuro-esta-en-automatizacion/) Our guiding light is no longer our product, but rather how our product can simplify our client's life. The application of biometrics in social channels is undoubtedly an ally on that path. A solution that we developed at Simpletech with which we have been innovating, being pioneers in the region and the world. *Learn more about voice biometrics and how it can impact your business*[by clicking HERE](https://www.simpletech.uy/en/biometria-de-voz/) ***.*** ## We are revolutionizing the world of CX, join the transformation **We can help you with your business needs!** Leave us your message and our experts will contact you. [Previous Article SMS Marketing: Why is it so effective?](https://www.simpletech.uy/en/sms-marketing-por-que-es-tan-efectivo/) [Next Article Why your company should already have cloud telephony](https://www.simpletech.uy/en/telefonia-cloud-en-tu-empresa/) #### Recent Posts - [Limitations on sending messages in WhatsApp Business: what you need to know from day one](https://www.simpletech.uy/en/limitaciones-en-el-envio-de-mensajes-en-whatsapp-business-lo-que-tienes-que-saber-desde-el-dia-uno/) - [AI agents for times of high demand](https://www.simpletech.uy/en/agentes-de-ia-para-epocas-de-alta-demanda/) - [VoiceBots to transform your phone service with AI](https://www.simpletech.uy/en/voicebots-para-transformar-tu-atencion-telefonica-con-ia/) - [Voice calls on WhatsApp Business: A new way to connect with your customers](https://www.simpletech.uy/en/llamadas-de-voz-en-whatsapp-business-una-nueva-forma-de-conectar-con-tus-clientes/) - [We have achieved the highest standard in security: ISO 27001 Certification](https://www.simpletech.uy/en/alcanzamos-el-maximo-estandar-en-seguridad-certificacion-iso-27001/) ### You may also like [https://www.simpletech.uy/en/simpletech_triunfa_campeonato_febrabantech2024/](https://www.simpletech.uy/en/simpletech_triunfa_campeonato_febrabantech2024/) [Events](https://www.simpletech.uy/en/category/eventos/) , [Innovation](https://www.simpletech.uy/en/category/innovacion/) [Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship](https://www.simpletech.uy/en/simpletech_triunfa_campeonato_febrabantech2024/) Discover how Simpletech stood out at FEBRABAN TECH 2024, Brazil's largest fintech event, by winning the prestigious Fintech Pitch championship. Learn more about our innovative WittySuite platform and our growth in the Brazilian market. [Daniel Olhagaray](https://www.simpletech.uy/en/author/danielolhagaray/) September 11, 2024 [https://www.simpletech.uy/en/cambio-de-regulacion-del-bcu-una-oportunidad-para-aumentar-la-seguridad-y-cumplir-con-las-nuevas-exigencias/](https://www.simpletech.uy/en/cambio-de-regulacion-del-bcu-una-oportunidad-para-aumentar-la-seguridad-y-cumplir-con-las-nuevas-exigencias/) [Business](https://www.simpletech.uy/en/category/empresarial/) [Change in BCU Regulation: An opportunity to increase security and meet new requirements](https://www.simpletech.uy/en/cambio-de-regulacion-del-bcu-una-oportunidad-para-aumentar-la-seguridad-y-cumplir-con-las-nuevas-exigencias/) Recently, the Central Bank of Uruguay proposed a regulatory change that introduces new obligations regarding double authentication to protect users from potential fraud. [Daniel Olhagaray](https://www.simpletech.uy/en/author/danielolhagaray/) September 3, 2024 [https://www.simpletech.uy/en/como-mejorar-la-experiencia-del-cliente-mediante-la-omnicanalidad-en-tu-empresa/](https://www.simpletech.uy/en/como-mejorar-la-experiencia-del-cliente-mediante-la-omnicanalidad-en-tu-empresa/) [Communications](https://www.simpletech.uy/en/category/comunicaciones/) , [Business](https://www.simpletech.uy/en/category/empresarial/) , [Marketing](https://www.simpletech.uy/en/category/marketing/) [How to improve customer experience through omnichannel in your company?](https://www.simpletech.uy/en/como-mejorar-la-experiencia-del-cliente-mediante-la-omnicanalidad-en-tu-empresa/) A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company. [Simpletech](https://www.simpletech.uy/en/author/marketing/) January 26, 2024