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The stories of the challenges solved together with our clients
New and useful content
Learn about CX
Interaction management suite
Optimize customer conversations through 3 interaction tools
Chatbots & Conversational
Omnichannel and Agents
Campaign Delivery Platform
Secure messaging through
Find the documentation to integrate our tools to your systems
3CX Platinum Partner
Comprehensive telecommunications solutions
UCaaS & PBX
Five9 Official Partner
The Intelligent Contact Center in the cloud
Efficiency, productivity and satisfaction
Hardware, structured cabling
Implementation of complex
The most used messaging APP in the world, more agile and efficient
Optimizes communication on the users' preferred channel
Strategic use of SMS messaging through automation
Improve the experience of users who contact you via Facebook.
Assisted navigation and optimization of conversions of the users of your site
Services & Solutions
We develop technology
throughout Latin America
SUCCESS STORIES AT SIMPLETECH
View the Stories
Discover how hundreds of companies found solutions with Simpletech and are now
growing their businesses
with the power of technology.
Unified its communications, interconnected branches
and reduced costs
in 15 countries.
They adapted to the post-pandemic reality
in record time, becoming a benchmark for innovation in its sector.
Optimized the internal customer experience through a Jira integration
Todos los casos
They automated a complex claim reporting. Today 9 out of 10 evaluate very positively
an experience that tends to be cumbersome and frustrating.
Thier services´ demand increased exponentially but they were able to continue focusing its resources on the core of the business. This through the automation of customer service.
The Bolivian Ciacruz
They automated complex processes and successfully incorporated the omnichannel approach they wanted to their communication strategy.
UM & MIDES Uruguay
It was possible to scale a research
and is expected to make an impact in mora than
950 families from a vulnerable context.
We automated customer care and registration processes for one of the largest marketing and management congress in Latam, achieving 100% attendance in workshops.
We swiftly developed a WhatsApp chatbot that allowed us to reorganize the collapsed shipping and customer service system in Uruguay.
SANTA ROSE GROUP
He managed to exponentially increase the response rate in satisfaction surveys.
It optimized its query management through WhatsApp Business, offering quick and automated responses to improve the experience of its customers.
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