{"id":9572,"date":"2024-04-03T20:07:25","date_gmt":"2024-04-03T20:07:25","guid":{"rendered":"http:\/\/localhost:8888\/simpletech\/?p=2794"},"modified":"2025-12-08T17:48:12","modified_gmt":"2025-12-08T16:48:12","slug":"cinco-claves-para-vender-mas-con-whatsapp-business","status":"publish","type":"post","link":"https:\/\/www.simpletech.uy\/en\/cinco-claves-para-vender-mas-con-whatsapp-business\/","title":{"rendered":"Five keys to selling more with WhatsApp Business"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9572\" class=\"elementor elementor-9572\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68bbd6a6 e-flex e-con-boxed e-con e-parent\" data-id=\"68bbd6a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fcd318b elementor-widget elementor-widget-text-editor\" data-id=\"6fcd318b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><br><br>Today, digital sales are not only made through websites or specialized platforms, but also through WhatsApp. Here&#039;s how: <strong>Whatsapp Business offers multiple options that can make it your preferred channel to close sales<\/strong>In this article we explain why you should use WhatsApp Business as a sales channel and five keys to optimizing your conversion rates. Let&#039;s get started!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why use WhatsApp Business as a sales channel?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While WhatsApp Business is a version of the messaging app typically used for small and medium-sized businesses, the official WhatsApp API can be used to provide more complex services geared toward larger businesses. It provides additional tools and features that make it easier for businesses to communicate with their customers. Some of the key features of WhatsApp Business include business profiles, quick replies, message labels, and message statistics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#039;s see there are some reasons why more and more companies choose to use WhatsApp Business as a sales channel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Direct access to customers:<\/strong> WhatsApp is a very popular messaging app around the world, so using WhatsApp Business allows companies to reach their customers directly in an environment where most people are already active.<\/li>\n\n\n\n<li><strong>Personalized communication: <\/strong>WhatsApp Business allows businesses to communicate more personally with their customers. They can send personalized messages, answer questions, and provide support more directly.<\/li>\n\n\n\n<li><strong>Business profile<\/strong>: Businesses can create an official WhatsApp Business account, which includes information about the business, opening hours, location, and website links. This helps customers get relevant information without having to visit other channels.<\/li>\n\n\n\n<li><strong>Quick replies and automated messages:<\/strong> WhatsApp, through business partners such as \u201cSimpletech\u201d, enables the creation of complex conversational bots, multi-agent support and mass mailings adapted to the processes and needs of each company.<\/li>\n\n\n\n<li><strong>Direct sales<\/strong>:More and more companies are using WhatsApp Business as a direct sales channel, allowing customers to place orders, ask questions about products and make transactions through the platform with payment links such as <a href=\"https:\/\/www.simpletech.uy\/en\/como-simplificar-tus-pagos-a-traves-de-whatsapp-instagram-y-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">WittyPay<\/a> only leaving the channel to confirm payment.<\/li>\n\n\n\n<li><strong>Message Statistics:<\/strong> WhatsApp Business provides its business partners with data on message performance, Simpletech displays these statistics in its interaction management suite <a href=\"https:\/\/www.simpletech.uy\/en\/servicio\/wittysuite\/\" target=\"_blank\" rel=\"noreferrer noopener\">WittySuite<\/a><strong> <\/strong>allowing companies to evaluate the effectiveness of their communication strategies and adjust them as necessary.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"has-medium-font-size wp-block-heading\">1. Tips to sell more on Whatsapp Business<\/h2>\n\n\n\n<h3 class=\"has-small-font-size wp-block-heading\" style=\"font-style:normal;font-weight:600\">Let people know that your sales are made via WhatsApp<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike social networks, where you can be found by name, industry or location, on WhatsApp there is no way for them to find you without your phone number. That is why it is up to you to provide this information through your social networks, website, emails or any other type of communication channel. <strong>You must prepare the ground for the potential client to end up on your WhatsApp Business line!&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also encourage sales by sending promotional WhatsApp messages, with the company being the one to reach out proactively.<\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\">2. Sending messages must be segmented<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The eternal temptation is to send all contacts the same mass message: clients, non-clients, wherever they live, etc. However, <a href=\"https:\/\/www.simpletech.uy\/en\/wittysend-campanas-masivas\/\" target=\"_blank\" rel=\"noreferrer noopener\">WittySend<\/a> It gives us the possibility of segmenting our messages to adapt them to the specific audience we are targeting.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means that, for example, <strong>It is advisable to segment the public between those who know our brand and have never bought,<\/strong> occasional customers and frequent customers. In this way we will be adjusting to each person&#039;s circumstances, which translates into better communication.&nbsp;<\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\">3. Build customer loyalty by generating value&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It is true that low prices are the main incentive for a customer to buy from one site or another, but it is not the only one. Those who approach us for price, move away for price when they get a better offer. This means that we need to get them to choose us for something bigger: because we make them part of a community. This is called customer loyalty, and it goes beyond offers and raffles.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may send messages regarding information about the specific industry in which we operate, usage tips, etc. For example, <strong>If we sell sportswear, we can send information on the best way to wash the clothes. <\/strong>and tips for drying. Taking into account the previous point, it is ideal to segment the audience: depending on whether it is a potential, occasional or frequent client, you should adapt your WhatsApp Business message.<\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\">4. A\/B testing to improve conversion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This is a possibility offered by WittySend to generate segments of contacts within a list. This allows you to send two messages with minimal variations to two different segments, and check which has a higher opening or response rate, and then send the winning campaign to the rest of the database.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to know our WittySend service, click here <a href=\"https:\/\/www.simpletech.uy\/en\/wittysend-campanas-masivas\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>What is it for? Companies and organizations can manage and handle responses across the main messaging channels, integrating systems and processes so that the customer does not feel friction between the different channels.<\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\">5. Strengthen after-sales service&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The sale does not end when the customer has purchased the product, it is important to maintain contact to ensure that the purchasing experience is positive. That is why it is a good idea to send tips for use, FAQs or tutorials about the purchased product. This also involves keeping customers and users informed about product updates, news or relevant events.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97e88eb e-con-full e-flex e-con e-parent\" data-id=\"97e88eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfa4596 elementor-widget elementor-widget-shortcode\" data-id=\"dfa4596\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"14637\" class=\"elementor elementor-14637\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-b4a0fe0 e-flex e-con-boxed e-con e-parent\" data-id=\"b4a0fe0\" data-element_type=\"container\" data-e-type=\"container\" id=\"contacto\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a68bed6 elementor-widget elementor-widget-heading\" data-id=\"a68bed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We are revolutionizing the world of CX, join the transformation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5126ecd elementor-widget elementor-widget-text-editor\" data-id=\"5126ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>We can help you with your business needs!<\/strong> Leave us your message and our experts will contact you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e2a7bc e-flex e-con-boxed e-con e-parent\" data-id=\"2e2a7bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-691c95a elementor-widget elementor-widget-shortcode\" data-id=\"691c95a\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-691c95a{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755cc6f elementor-widget elementor-widget-shortcode\" data-id=\"755cc6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t\t\t<div\n\t\t\tclass=\"hs-form-frame\"\n\t\t\tdata-region=\"na1\"\n\t\t\tdata-form-id=\"82c56efd-fcb4-495b-adf7-df64328b5eb9\"\n\t\t\tdata-portal-id=\"50668120\"\n\t\t\t >\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-417cb2b elementor-widget elementor-widget-shortcode\" data-id=\"417cb2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-417cb2b{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We show you these five tips that will help you increase your sales of your products or services on WhatsApp Business.<\/p>","protected":false},"author":2,"featured_media":11163,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[11,75],"tags":[],"class_list":["post-9572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicaciones","category-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cinco claves para vender m\u00e1s con WhatsApp Business | Simpletech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simpletech.uy\/en\/cinco-claves-para-vender-mas-con-whatsapp-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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