Conversational AI Agents
to automate communication in all your channels.
Optimize WhatsApp customer service with Artificial Intelligence trained on your business's knowledge. Increase the speed, accuracy, and quality of every interaction.
Automate responses, understand intentions, and improve customer experience without friction.
AI-Powered Conversational Suite
AI integrated into each Wittysuite module to better understand your users, resolve issues faster, anticipate needs, and improve every interaction.
24/7 intelligent automation
AI-powered bots that understand intent, manage processes, and resolve queries without human intervention.
AI-powered human agents
Features with AI that accelerates attention and they multiply the team's productivity in real time.
Campaigns that activate AI experiences
Your mass mailings become AI-assisted experiences when users reply.
Data to improve the experience
Conversational Insights, Predictive Metrics and dashboardds that drive smart decisions.
Integrate AI and WhatsApp with your systems.
Wittysuite integrates with your systems for AI Agents to manage queries and processes through WhatsApp in a 100% standalone configuration.
This waycan AI:
-
Information from your systems to respond better
-
Register internal information or requests
-
Connect multiple processes into a single flow
-
Update information in real time
-
Execute actions without manual intervention
AI-powered features that multiply productivity and boost your agents' performance
Conversation summary
Optimize your workflow with summaries AI automatics. Get a Full panorama of each interaction in seconds, including key points, conversation development, and final outcome.
Sentiment and Intent Recognition
The AI identify emotions, moods, and intentions in every conversation, even when they are not explicitly stated. This way, the agent understands the dialogue's atmosphere in seconds and can respond with empathy, accuracy, and better judgment.
Speech to text
The AI transcribe real-time audio and converts it into clear, readable, and actionable text. Every word is captured, ready to analyze, search, or respond to without re-listening.
Suggested tags and frequently asked questions
The AI suggest labels based on the content of each conversation, detecting key themes, motives, and contexts.
Document summary
The AI interpret The document, analyzes its structure and content, and transforms it into a clear, ordered, and easy-to-understand summary.
Document Data Breakdown
Summary organized from the main information of the document, which allows key data, amounts, relevant dates, and concepts to be identified clearly and comprehensibly.
AI to solve problems faster on WhatsApp
AI Agents identify the problem, analyze the context, and execute immediate actions, escalating to a human only when necessary.
Benefits:
- Faster and more efficient resolution on WhatsApp
- Less waiting time in critical situations
- Higher first-contact resolution rate
- Clear answers, even in frustration
- Scalable attention that empowers the human team
Voicebot to automate calls
Automate your calls Entrances and exits, with Voice AI Agent What do you understand and solve?.
-
Understands natural language in real calls
-
I'll respond with an empathetic tone and tailor it to you.
-
Consults or registers data in CRM, ERP, or internal systems
-
Escalation to an operator on WhatsApp with context
-
Converse naturally, without IVR limitations
-
Manage inquiries, claims, appointments, collections, and more
BIOMETRICS
for secure transactions on WhatsApp
AI-powered identity verification via WhatsApp for sensitive transactions, digital signatures, and secure 100% validations within the chat.
-
Voice biometrics
-
Facial biometrics
-
Digital signature and OCR
-
Liveness Verification
