The best of AI chatbots and human agents together
We explain how WhatsApp chatbots and human support can be combined for optimal service.
Healthcare communications: enhancing customer service
In this article we see how we can enhance customer service with process automation and virtual assistants. Let's get started!
How to improve customer experience through omnichannel in your company?
A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
What is digital onboarding and how to improve it with chatbots and AI?
It's important for new users to know how to adapt to the platforms, that's what digital onboarding is for. Learn what it is and how to use it here!
What is 2-factor authentication, and how can it help your security processes?
2-factor authentication is a crucial cybersecurity tool. Learn what it is and how it protects us from attacks!
How to keep your WhatsApp Business account healthy:
Having a healthy WhatsApp Business account is essential to operating normally. We share some tips to maintain it.
What did Insurtech Connect in Miami leave us with?
What we learned from Insurtec Connect in Miami, the largest insurtech event in the world, which in this edition focused on the growing Latam market.
Conversation Categories in WhatsApp Business – Meta’s New Pricing Model for 2023
Starting June 1st, Meta is introducing 4 new conversation categories, each of which will have a different price.
WhatsApp Business launches its own yellow pages
This is an official directory of registered companies, which your clients can access within WhatsApp through a new tab, “Companies.”
6 tips for effective WhatsApp campaigns for your Outbound Marketing strategy
Nowadays we cannot imagine a life without WhatsApp, and it is difficult for us to remember the time when we used to send text messages to […]
