Enhance your brand experience with Facebook Messenger for Business

Enhance your brand experience with Facebook Messenger for Business

GOAL

Facebook Messenger on the rise

Facebook is leading the way in direct messaging. Messenger is the most trafficked conversational channel globally.

Provide a seamless experience for the consumer inquiring about your business using chatbots and watch browsers start converting into buyers.

Discover the potential of Facebook Messenger today:

IMMEDIATE ASSISTANCE

Speed is the key

Integrate your Facebook Business Page with the Messenger app to provide immediate support that improves customer satisfaction.

It provides the immediacy that increasingly demanding users expect.

CHATBOTS

For smarter support

Provides automated support that gives consistency to your communication.

Through chatbots and AI, you will speed up responses to simple queries and alleviate the demand on agents.

HUMAN & BOT MIX

Incorporate an agent at key moments

Automate communication with your customers whenever possible and enable the option for agents to take over when personalized attention is required.

With a combination of WittyBots and WittyAgent you will make it possible.

INTEGRATIONS

With your favorite tools

Give your agents a single platform that integrates information from your CRM, ticketing system and e-commerce.

By keeping your conversation history in one place, you'll be able to provide a personalized customer experience without the hassle!

MEASURE

To continuously improve

Monitoring the results of your customer interactions will help you discover their needs.
Measuring is progress!

Start exploring the platform today

RICH MEDIA

Experiences you'll want to remember

Create powerful chats with rich media to create experiences
frictionless, driving long-term loyalty.

Documents

Send documents, such as price lists and menus, to provide customers with all the information they need in one place.

Buttons

Make it easier for your users to communicate by providing responses in button format. This will make conversations more intuitive and efficient.

Rich Media

Enrich messages with multimedia content, such as images, videos, and audio files, to improve the customer support experience.

Break the ice and boost engagement! Use different platforms to direct your audience to your new communication channel.

YOUR PLACE ON FACEBOOK

Company Page

Many people will find your bot through your Facebook page.

Sometimes from a search or even from a post in your news feed.

ADVERTISEMENTS

In one click to Messenger

Drive traffic from Facebook ads to your Messenger inbox.

Unify your marketing, service and customer support messages through Messenger

DIRECT THE TRAFFIC

m.me links

m.me links can be added to any channel of your choice!

With them you can track which links are most effective and configure them to trigger specific functions when opened.

WEB PLUGINS

Unify your conversations in a single App

Messenger offers a number of easy-to-integrate plugins that direct users to a bot from the web.

With these plugins you can choose, for example, if you want to receive messages or open a conversation, it's up to you!

Learn about the benefits of this channel:

Impulsa tus ventas y potencia conversiones

Boost your sales and increase conversions

Consumers expect immediate responses 24/7. Communicate with them in real time, every time.

Mejora la satisfacción del cliente

Improve customer satisfaction

Responding quickly is a competitive advantage. Automation reduces waiting times, resolution times and optimizes productivity.

Califica leads

Qualify leads

Collect valuable customer insights and design conversion paths to boost efficiency and profitability.

Fomenta la omnicanalidad

Promote omnichannel

Solve the customer's need within the same platform. You will be able to answer more questions and speed up the purchasing decision process.

Fideliza y genera mayor compromiso

Build loyalty and generate greater commitment

Increase followers, comments, and reactions by running message-driven campaigns with giveaways and promotions.

We are revolutionizing the world of CX, join the transformation

We can help you with your business needs! Leave us your message and our experts will contact you.

Get the latest news

Subscribe to our newsletter to receive the latest news and more.

© 2024 Simpletech All rights reserved.