C-Commerce: Triple conversions during harvest season
The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
Send mass messaging campaigns on WhatsApp without being penalized
Sending mass messages via WhatsApp is a great attraction for businesses. You will learn what you need to take into account to do it well in this post.
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
What is Conversational Marketing?
Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?
Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.
ID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsApp
ID R&D, a provider of AI-powered voice and facial biometrics, and SimpleTECH’s Wittybots, a powerful RPA and conversation management software, have launched the first voice biometric authentication within WhatsApp for Business.
3CX also for SMEs, best solution for UC according to MKB awards
3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.
Overdemand due to Covid-19 – Success story through WhatsApp
Our Wittybots platform was the solution to automate, through WhatsApp, the explosive demand of a laboratory during COVID-19 times.
How to create healthy and safe work spaces?
A new challenge: Once we are allowed to return to the office, companies around the world are looking.
We closed a deal with Whatsapp and we are happy!
We are OFFICIAL providers of WhatsApp services, so you can use their API safely and reliably.