Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
#2 project at Accenture’s “Blockchain for Good Hackathon”
We were awarded at Accenture's Blockchain for Good Hackathon within the framework of the Hyperledger Global Forum.
Everything you can do with WhatsApp in your company!
Interact with your suppliers, your employees and your customers. All from one place. How? Here we tell you.
SIP Trunk – ANTEL URUGUAY – Part 3
We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Is your current infrastructure suitable for implementing a SIP Trunk? – Complete Guide Part 2
In this post, we will help you understand whether your company is ready to successfully implement SIP trunking and offer some advice on what aspects of your existing infrastructure should be considered to make this possible.
Enterprise SIP Trunking – Complete Guide Part 1
Corporate telephony has had to incorporate new features to adapt to market needs. This guide explains what SIP trunks are, their advantages and how to migrate.
The Mehrabian Rule and why we love video conferencing
The way we work is constantly evolving, with communication being the driving force behind this transformation. The development of video conferencing software is an adaptation to the way we communicate. Video conferencing has become one of the most effective collaboration tools… Why?
What IP and Hybrid PBXs like 3CX brought
With calls handled through the computer, a new interface was born. The “softphone” makes it possible to look at a monitor and see all sorts of useful information through a software application.
Elastix is now 3CX, steps to follow and FAQs
A few months ago, Palosanto, makers of Elastix, announced that the Elastix 5 telephony engine will be powered by 3CX, the leading developer of software-based PBX.
Understanding TODAY… what you should know about the history of business telephone exchanges
After the Great Depression, companies became larger and had multiple departments. They began to deploy a large number of internal calls from one department to another or from one employee to another whose office was down the hall.
“Operator, please put me in touch with…”
Another milestone in this history was when Bell established the first public telephone connection and opened the first telephone exchange.