Soluciones

Interaction Management Suite

simplifica las interacciones con clientes en una sola plataforma

Design no-code conversational flows

Centralize conversations and streamline customer service

Send WhatsApp and SMS campaigns

Measure and analyze the operation's performance

Gestionar llamadas, IVR y contact center

Conversational AI

Find the documentation for
integrate our tools.

API for developers

Find the documentation for
integrate our tools.
Resources
Useful and innovative content

Limitations on sending messages in WhatsApp Business: what you need to know from day one

Are there limits to the number of messages you can send on WhatsApp Business? We'll tell you why they exist, how account reputation and age affect them, and what to do to scale your business without getting blocked.

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AI agents for times of high demand

The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

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VoiceBots to transform your phone service with AI

The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

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Stories of challenges solved together with our clients.

Simple Banking

Soluciones para bancos y fintechs.

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Simple Retail

Atención, fidelización y posventa.

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Simple Health

Experiencia del paciente digital.

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SimpleInsurance

Seguros y aseguradoras digitales.

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Simple Logistics

Logística y distribución.

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Simple Gov

Gobierno, municipios e intendencias.

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See all success stories

Webinars

Trainings and talks on the
world of user experience.

Simpletech Academy

Support resources for our solutions.

Tag: Telephony

Five9: Why is it the leading cloud contact center platform?

This is an intelligent cloud-based Contact Center. What does that mean? It is built on a cloud platform. It provides a highly reliable, secure and scalable service. Find out how it does it in this post.

Simpletech

November 30, 2021

Communications, Innovation

Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?

Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.

Simpletech

August 31, 2021

Communications, Innovation

SIP Trunk – ANTEL URUGUAY – Part 3

We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.

Simpletech

March 5, 2018

Communications

Is your current infrastructure suitable for implementing a SIP Trunk? – Complete Guide Part 2

In this post, we will help you understand whether your company is ready to successfully implement SIP trunking and offer some advice on what aspects of your existing infrastructure should be considered to make this possible.

Simpletech

February 25, 2018

Communications, Hardware

The Mehrabian Rule and why we love video conferencing

The way we work is constantly evolving, with communication being the driving force behind this transformation. The development of video conferencing software is an adaptation to the way we communicate. Video conferencing has become one of the most effective collaboration tools… Why?

Simpletech

November 22, 2017

Innovation

“Operator, please put me in touch with…”

Another milestone in this history was when Bell established the first public telephone connection and opened the first telephone exchange.

Simpletech

July 10, 2017

Innovation

An entire planet to wire and a whole century to make money

As we mentioned in the previous article, after Meucci's death in 1889, the dispute over the telephone patent was closed shortly afterwards. The field was clear for the new Bell company and its descendants.

Simpletech

July 5, 2017

Innovation