Soluciones

Interaction Management Suite

simplifica las interacciones con clientes en una sola plataforma

Design no-code conversational flows

Centralize conversations and streamline customer service

Send WhatsApp and SMS campaigns

Measure and analyze the operation's performance

Gestionar llamadas, IVR y contact center

Conversational AI

Find the documentation for
integrate our tools.

API for developers

Find the documentation for
integrate our tools.
Resources
Useful and innovative content

Limitations on sending messages in WhatsApp Business: what you need to know from day one

Are there limits to the number of messages you can send on WhatsApp Business? We'll tell you why they exist, how account reputation and age affect them, and what to do to scale your business without getting blocked.

Read more "

AI agents for times of high demand

The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

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VoiceBots to transform your phone service with AI

The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

Read more "

See all posts

Stories of challenges solved together with our clients.

Simple Banking

Soluciones para bancos y fintechs.

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Simple Retail

Atención, fidelización y posventa.

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Simple Health

Experiencia del paciente digital.

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SimpleInsurance

Seguros y aseguradoras digitales.

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Simple Logistics

Logística y distribución.

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Simple Gov

Gobierno, municipios e intendencias.

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See all success stories

Webinars

Trainings and talks on the
world of user experience.

Simpletech Academy

Support resources for our solutions.

Category: Communications

WhatsApp Business API: The new pricing plan in 2022

Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.

Simpletech

January 18, 2022

Communications

Five9: Why is it the leading cloud contact center platform?

This is an intelligent cloud-based Contact Center. What does that mean? It is built on a cloud platform. It provides a highly reliable, secure and scalable service. Find out how it does it in this post.

Simpletech

November 30, 2021

Communications, Innovation

What is a Communication API and how does it impact your business?

Are you new to the world of APIs? If so, you may have a hard time understanding what their role is. We want everyone to be able to understand what they are, what their potential and promising scope is.

Simpletech

November 3, 2021

Communications, Innovation, Marketing

5 Benefits of Chatbots that you should know

Smart bots are here to revolutionize the world of CX. There are many benefits to them, but what are the main ones? Here are 5 advantages of incorporating them into your omnichannel customer service strategy.

Simpletech

October 13, 2021

Communications, Innovation, Marketing

What is Conversational Marketing?

Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.

Simpletech

August 31, 2021

Communications

Everything you can do with WhatsApp in your company!

Interact with your suppliers, your employees and your customers. All from one place. How? Here we tell you.

Simpletech

August 31, 2021

Communications, Business, Marketing

We closed a deal with Whatsapp and we are happy!

We are OFFICIAL providers of WhatsApp services, so you can use their API safely and reliably.

Simpletech

August 31, 2021

Communications, Hardware, Innovation

How to create healthy and safe work spaces?

A new challenge: Once we are allowed to return to the office, companies around the world are looking.

Simpletech

August 31, 2021

Communications, Innovation

3CX also for SMEs, best solution for UC according to MKB awards

3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.

Simpletech

August 31, 2021

Communications, Success Stories

Customer Stories: Aliaxis Latin America

It optimized and unified its communications, interconnected branches internationally and reduced costs.

Simpletech

August 31, 2021

Communications, Innovation

ID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsApp

ID R&D, proveedor de biometría facial y de voz basada en inteligencia artificial, y Simplebots de SimpleTECH, un potente software para RPA y gestión de conversaciones, han lanzado la primera autenticación biométrica de voz dentro de “WhatsApp for Business”.

Simpletech

August 31, 2021

Communications, Innovation

Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?

Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.

Simpletech

August 31, 2021

Limitations on sending messages in WhatsApp Business: what you need to know from day one

AI agents for times of high demand

VoiceBots to transform your phone service with AI

Simple Banking

Simple Retail

Simple Health

SimpleInsurance

Simple Logistics

Simple Gov

WhatsApp Business API: The new pricing plan in 2022

Five9: Why is it the leading cloud contact center platform?

What is a Communication API and how does it impact your business?

5 Benefits of Chatbots that you should know

What is Conversational Marketing?

Everything you can do with WhatsApp in your company!

We closed a deal with Whatsapp and we are happy!

How to create healthy and safe work spaces?

3CX also for SMEs, best solution for UC according to MKB awards

Customer Stories: Aliaxis Latin America

ID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsApp

Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?