Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Send mass messaging campaigns on WhatsApp without being penalized
Sending mass messages via WhatsApp is a great attraction for businesses. You will learn what you need to take into account to do it well in this post.
SIP Trunk – ANTEL URUGUAY – Part 3
We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Is your current infrastructure suitable for implementing a SIP Trunk? – Complete Guide Part 2
In this post, we will help you understand whether your company is ready to successfully implement SIP trunking and offer some advice on what aspects of your existing infrastructure should be considered to make this possible.
Enterprise SIP Trunking – Complete Guide Part 1
Corporate telephony has had to incorporate new features to adapt to market needs. This guide explains what SIP trunks are, their advantages and how to migrate.
Over 80,000 companies choose 3CX. Why?
Some of the 80,000+ businesses worldwide that choose the 3CX Phone System to meet their Unified Communications and telephony requirements.
The Mehrabian Rule and why we love video conferencing
The way we work is constantly evolving, with communication being the driving force behind this transformation. The development of video conferencing software is an adaptation to the way we communicate. Video conferencing has become one of the most effective collaboration tools… Why?
What IP and Hybrid PBXs like 3CX brought
With calls handled through the computer, a new interface was born. The “softphone” makes it possible to look at a monitor and see all sorts of useful information through a software application.
Elastix is now 3CX, steps to follow and FAQs
A few months ago, Palosanto, makers of Elastix, announced that the Elastix 5 telephony engine will be powered by 3CX, the leading developer of software-based PBX.
