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  • Resources

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    Limitaciones en el envío de mensajes en WhatsApp Business: lo que tienes que saber desde el día uno

    ¿Tenés límites para enviar mensajes en WhatsApp Business? Te contamos por qué existen, cómo influyen la reputación y la antigüedad de la cuenta, y qué hacer para escalar sin bloqueos.

    Read more "

    Agentes de IA para épocas de alta demanda

    The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

    Read more "

    VoiceBots to transform your phone service with AI

    The new era of phone support has arrived: AI-powered voicebots that understand and respond, optimizing your operations and customer satisfaction.

    Read more "
    See all posts

    Stories of challenges solved together with our clients.

    DHL

    Cómo DHL optimiza comunicaciones y procesos operativos en 22 países de Latinoamérica con soluciones de automatización impulsadas por Wittysuite.

    Read more "

    Bci Leader

    Bci Leader Bci Leader transformed SOAP contracting into a 100% digital, simple, and conversational experience.

    Read more "

    Aliaxis Global Supplier

    It optimized and unified its communications, interconnected branches internationally and reduced its investment in telecommunications by hundreds of thousands of dollars.

    Read more "
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HomeID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsAppInnovation

Category: Innovation

Communications, Innovation

ID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsApp

ID R&D, a provider of AI-powered voice and facial biometrics, and SimpleTECH’s Wittybots, a powerful RPA and conversation management software, have launched the first voice biometric authentication within WhatsApp for Business.
Simpletech
August 31, 2021
Innovation

#2 project at Accenture’s “Blockchain for Good Hackathon”

We were awarded at Accenture's Blockchain for Good Hackathon within the framework of the Hyperledger Global Forum.
Simpletech
August 31, 2021
Business, Innovation, Marketing

Conversational Marketing, in your customers' pockets

Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
Simpletech
August 31, 2021
Communications, Hardware, Innovation

How to create healthy and safe work spaces?

A new challenge: Once we are allowed to return to the office, companies around the world are looking.
Simpletech
August 31, 2021
Innovation

Overdemand due to Covid-19 – Success story through WhatsApp

Our Wittybots platform was the solution to automate, through WhatsApp, the explosive demand of a laboratory during COVID-19 times.
Simpletech
August 31, 2021
Communications, Innovation

3CX also for SMEs, best solution for UC according to MKB awards

3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.
Simpletech
August 31, 2021
Communications, Innovation

Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?

Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.
Simpletech
August 31, 2021
Communications, Innovation, Marketing

What is Conversational Marketing?

Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Simpletech
August 31, 2021
Communications, Business, Innovation

Omnichannel strategy, goodbye to endless loops

What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Simpletech
August 31, 2021
Business, Innovation

Why is tool flexibility important for sales or support agents?

For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
Simpletech
August 31, 2021
Innovation, Marketing

C-Commerce: Triple conversions during harvest season

The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
Simpletech
August 31, 2021
Communications, Innovation

SIP Trunk – ANTEL URUGUAY – Part 3

We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Simpletech
March 5, 2018
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