Instant Feedback: WhatsApp Surveys
The importance of user feedback: WhatsApp surveys, a tool we should consider and how to use them.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
