How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
Mark Zuckerberg revolutionizes e-commerce: buying in WhatsApp chat
Mark Zuckerberg revolutionizes e-commerce with WhatsApp chat purchases. Find out how.
Emerging leadership in times of transformation
Companies grow and work teams not only grow, but also diversify. This context requires leaders who can manage change and transformation. What are the competencies and skills? Find them by reading this post.
Febraban TECH 2022: open banking, AI, anti-fraud security, this is everything that happened
We were part of the most important event in the region in terms of financial innovation. Our CIO shares the key takeaways from the three days that took place in Sao Paulo, Brazil.
What is WhatsApp Business and WhatsApp Business API and how to use them in your business
It has reached 2 billion users and its opening rate is 85%, but WhatsApp is not only the most used messaging app in the world. How does it work and how is it impacting businesses?
Why your company should already have cloud telephony
In Latin America, 3 out of 4 large companies are expected to use the same technology. The technologies we use every day have been transformed, including telephony, and here we tell you why.
SMS Marketing: Why is it so effective?
We want to communicate with our customers, but we should not wait for them to approach us because it will rarely happen. A very successful channel appears: SMS Marketing. Not very saturated and very loved. Find out why in this article.
Best practices for successful and productive video conferences in 2022
Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.
3CX V18: The communications system of the future
Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!
Contact Center Agents: Happy and Engaged?
Digital channels are on the rise in the business world. Automation and the use of AI are scaling. However, did you know that 381% of companies expect to add call center agents during 2022?
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
